ON-SITE CUSTOMER SERVICE REPRESENTATIVE
Geneseo, NY | Direct Hire | $21.43–$22.68/HR | Benefits Day 1
Ready to turn your communication skills into a career?
We're hiring an Onsite Customer Service Representative in Geneseo, NY ! If you're someone who enjoys helping people, solving problems, and keeping conversations moving in a positive direction, this could be the opportunity you've been waiting for.
This is an entry-level Direct Hire position with benefits starting Day 1 , paid training, and the opportunity to build a long-term career.
PAY & SCHEDULE
Starting Pay: $21.43/hour
After Training: $22.68/hour
Schedule: Monday–Friday, Days
Flexible schedule
Position Type: Direct Hire
Location: Geneseo, NY
Benefits: Start Day 1
WHAT YOU'LL DO
As a Customer Service Representative, you'll be the voice of the company, helping customers find solutions while providing professional and positive service.
Responsibilities include:
Handle inbound and outbound customer calls
Answer customer questions and resolve issues
Discuss payment options and negotiate payment arrangements
Respond to customer emails with a helpful, can-do attitude
Troubleshoot problems and find fast, friendly solutions
Accurately document customer interactions in company systems
Follow established call scripts and procedures
Manage multiple systems while maintaining an engaging customer experience
Represent the company with professionalism and positivity
WHAT WE'RE LOOKING FOR
You don't need years of customer service experience—we're looking for someone with the communication skills, motivation, and willingness to learn to succeed!
Qualifications:
High school diploma or GED required
Excellent verbal and written communication skills
Strong problem-solving and persuasion skills
Comfortable working with multiple computer systems
Strong typing and organizational skills
Familiarity with standard office systems and procedures
Motivated to learn, meet goals, and grow professionally
Ability to work onsite in Geneseo, NY
BENEFITS
Your benefits begin Day 1!
11 Paid Holidays
401(k)
401(k) Matching
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
AD&D Insurance
Disability Insurance
Employee Assistance Program
Paid Sick Time
Paid Time Off
Paid Training
Flexible Schedule
Referral Program
READY TO GET STARTED?
If you're a people person, problem solver, and motivated professional looking for a stable career opportunity with great benefits, we want to hear from you!
Click APPLY NOW to get started and receive a phone call!
Pay Details: $21.43 per hourEqual Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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